Order Management Specialist

Job Summary

A company is looking for an Order Management (OM) Specialist to manage and optimize order flow processes for large-scale clients.

Key Responsibilities

• Efficiently identify and resolve blocked orders to meet service level agreements (SLAs)
• Manage order discrepancies, including adjustments, cancellations, and manual entries
• Collaborate with customers and internal teams to provide updates and resolve issues

Required Qualifications

• Strong expertise in Order Management systems and processes
• Previous experience in managing large, multinational client orders
• Background in coordinating with multiple teams for bug resolution and order discrepancies
• Proven ability to work in fast-paced environments and meet tight deadlines