Order Management Specialist

Job Summary

A company is looking for an Order Management Specialist to support and execute the global order fulfillment process.

Key Responsibilities

• Manage daily order backlog, ensuring accuracy and timely license fulfillment
• Collaborate with cross-functional teams to resolve issues and enhance customer experience
• Perform audits and reporting to improve operational efficiency and data accuracy

Required Qualifications

• 4 years+ of experience in order fulfillment
• Exceptional attention to detail and strong organizational skills
• Customer service and sales-centric approach
• Proficient in GSheet/Excel (pivots, charts, xlookup)
• Ability to thrive in a fast-paced startup environment