Order Management Specialist

Job Summary

A company is looking for an Order Management Specialist to join their remote team.

Key Responsibilities:

• Manage a dedicated queue of order audits and collaborate with cross-functional teams for accuracy
• Serve as the primary contact for customers and internal stakeholders to resolve billing issues and escalations
• Maintain accurate audit and case notes, perform reconciliations, and suggest process improvements

Required Qualifications:

• 2-5 years of experience in billing operations and accounts receivable in a fast-paced environment
• Strong analytical skills with proficiency in Excel and Google Sheets
• Self-motivated and organized, capable of working independently
• Experience with Salesforce is a plus
• Ability to collaborate cross-functionally to solve complex issues