Order Operations Manager

Job Summary

To enhance order operations for all products across direct and indirect sales channels, the full-time remote Order Operations Manager will manage day-to-day operations, optimize workflows for order-to-revenue processes, and ensure compliance with CRM data and contracting standards.

Key responsibilities

• Oversee the end-to-end order processing lifecycle for all product lines, ensuring efficient operations across sales channels
• Design and implement operational workflows to accelerate the transition from deal closure to revenue recognition
• Manage vendor intake, customer onboarding, and RFP processes while ensuring alignment with revenue recognition guidelines

Required qualifications

• 5+ years of experience in Sales Operations, Order Management, Deal Desk, or Revenue Operations, preferably in a SaaS or tech environment
• Advanced proficiency with CRM platforms (e.g., Salesforce) and Quote-to-Cash/ERP software
• Strong foundational knowledge of contracting frameworks and revenue recognition principles
• Proven experience in building and scaling operational processes
• Ability to collaborate effectively with Sales leadership while ensuring accountability to data and process standards