Order Processing Associate

Job Summary

To support a growing order processing team, the full-time remote Order Processing Associate will manage customer purchase orders, process returns, and ensure timely communication with customers while collaborating with various internal departments.

Key responsibilities:

• Entering customer purchase orders into the system and coordinating with the warehouse team for order fulfillment
• Processing shipments from third-party warehouses and managing back orders while communicating with customers
• Resolving issues related to pricing, inventory, and shipping in collaboration with internal departments

Required qualifications:

• High School Diploma or equivalent required
• 1-3 years of customer service experience or in a related field
• 1-3 years of data entry experience
• Proficient in Microsoft Office applications, specifically Excel
• Ability to prioritize tasks and maintain accuracy in a fast-paced environment