Order Processing Liaison

Job Summary

Owning the operational lifecycle of amendments and change orders, the full-time Order Processing Liaison will coordinate across multiple teams to ensure efficient processing of customer-requested changes for Hyperscale clients.

Key responsibilities

• Drive the operational lifecycle of in-flight amendments and change orders from opportunity creation through installation
• Coordinate cross-functional activities between Sales, Sales Engineering, and other operational teams to facilitate order administration
• Monitor and maintain accurate records and data integrity across Salesforce and supporting systems

Required qualifications

• Bachelor's degree or higher with a business-related focus preferred
• Minimum of two years of experience in telecommunications, sales operations, order management, or related fields
• Strong understanding of order lifecycle management, MACDs, and service delivery processes
• Experience with Salesforce.com or similar CRM platforms
• Proven ability to manage complex cross-functional initiatives and drive accountability