Order Processing Manager

Job Summary

Accountable for overseeing the Order Documentation function, the full-time Manager of Order Processing will manage workflow performance, quality outcomes, and departmental productivity while working remotely and ensuring compliance with company policies and payer requirements.

Key responsibilities

• Manage the overall Order Documentation function, including workflow performance and departmental procedures
• Provide leadership and coaching to supervisors and specialists responsible for reviewing medical records and claims documentation
• Monitor departmental performance metrics and lead quality management routines to improve consistency and reduce errors

Required qualifications

• High school diploma or equivalent required; associate degree or relevant healthcare coursework preferred
• Minimum of five years of experience in reviewing and interpreting healthcare documentation
• Minimum of five years of supervisory experience in the US Healthcare space
• Strong knowledge of medical terminology and ability to understand clinical documentation
• Proficiency with Microsoft Office applications and relevant healthcare systems