Oregon Licensed Claims Assistant

Job Summary

Dedicated to supporting injured workers, the full-time Oregon Licensed Claims Assistant will manage customer inquiries, prepare claims documentation, and coordinate with medical providers while working remotely or in a hybrid environment.

Key responsibilities

• Provide professional customer service by responding to inquiries and assisting callers in a timely manner
• Prepare and submit necessary correspondence and documents for processing claims
• Research and obtain medical and claim information to support adjusters and ensure accurate benefit delivery

Required qualifications

• Two years of administrative office experience in a high-volume, team-oriented environment with a focus on customer service
• Experience in workers' compensation claims is preferred
• A high school diploma or equivalent is required
• Other relevant combinations of skills and experience may be considered