Oregon Licensed Enrollment Specialist

Job Summary

A company is looking for an Enrollment Specialist for a 100% remote, full-time position.

Key Responsibilities

• Support potential patients seeking Substance Use Disorder care by answering questions, checking eligibility, and scheduling appointments
• Explain insurance coverage and benefits clearly and compassionately, while enrolling new patients
• Monitor incoming communications and conduct outreach for appointment reminders and follow-ups

Required Qualifications

• 2+ years of experience in a healthcare setting, including patient support and customer service
• Familiarity with healthcare terminology, particularly in addiction medicine
• Understanding of insurance enrollment processes and payer/provider terminology
• Comfort using technology and common business tools such as Google Workspace
• Ability to multitask, prioritize, and work with minimal supervision in a remote environment