Oregon Licensed Warmline Operator

Job Summary

Oregon Licensed Warmline Operator provides part-time, non-exempt support to callers by offering confidential and non-judgmental assistance while practicing Intentional Peer Support principles.

Key Responsibilities

• Provide phone support to callers and maintain data logs of warmline activity
• Participate in ongoing training and collaborate with team members for continuous improvement
• Prepare reports and communicate information in a timely and professional manner

Required Qualifications

• Must identify as a person with lived experience of having big feelings
• Completion of Core Training in Intentional Peer Support (IPS) and registration as a Peer Support Specialist within six months
• Ability to work with minimal supervision and participate in ongoing training
• Understanding of cross-cultural issues and effects of PTSD/trauma within three years
• Must pass criminal background checks and pre-hire drug screening