Oregon Medical Scheduler

Job Summary

To support exceptional patient care, the remote Contact Center Scheduler will manage appointment scheduling, insurance verification, and call routing while providing superior customer service in a fast-paced environment.

Key responsibilities

• Schedule patient appointments and verify insurance information
• Route calls to appropriate personnel and manage multiple electronic clinical programs
• Provide outstanding customer service and support to patients and staff

Required qualifications

• Preferred experience in a medical office or call center, or completion of a healthcare training program
• High School Diploma or GED, or 1-3 months of related healthcare experience
• Ability to thrive in a fast-paced environment and multitask efficiently
• Exceptional organizational skills and attention to detail
• Strong customer service skills and a commitment to service excellence