Oregon Patient Services Specialist

Job Summary

Providing patient-centered access and support, the full-time Oregon Patient Services Specialist will engage with patients virtually, assist with appointment scheduling, and offer technical support for health applications in a remote setting.

Key responsibilities

• Facilitate coordinated access to healthcare services and resources for patients
• Manage appointment scheduling and provide navigation assistance within the health network
• Deliver tier 1 technical support for patient health applications and serve as an informational resource

Required qualifications

• 2 years of customer service experience, preferably in a healthcare environment
• 2 years of experience in virtual customer engagement via phone