Organizational Change Manager

Job Summary

To support the Institute's web modernization initiative, the contract Organizational Change Manager will manage stakeholder engagement, training coordination, and communication efforts related to new web governance and intake processes in a fully remote capacity.

Key responsibilities

• Analyze customer business needs and participate in the planning, design, and implementation of enhanced systems
• Develop and execute change management and stakeholder engagement plans while coordinating communications and readiness activities
• Support training logistics, adoption efforts, and document new web governance standards and procedures

Required qualifications

• Bachelor's degree in Organizational Change Management, Communications, Business Administration, or a related field, or equivalent experience
• Minimum of 3 years of professional experience in organizational change management, technology adoption, or related functions
• Experience with web governance, digital modernization, or enterprise digital transformation initiatives
• Familiarity with website governance models and accessibility initiatives
• Certification or coursework in Organizational Change Management methodologies preferred