Organizational Design Consultant

Job Summary

A company is looking for an Organizational Design Consultant to support the modernization of contact centers.

Key Responsibilities

• Lead the development and documentation of current and target-state organizational structures
• Synthesize and communicate insights from org design activities to stakeholders
• Guide decision-making to achieve alignment on future-state org design among diverse stakeholders

Required Qualifications

• 3+ years of experience in healthcare, contact center, or technology modernization projects
• 1+ years of prior work experience in or with the Federal Government
• Demonstrated experience in business process analysis and workflow mapping
• Minimum of a Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field
• Must be a US Citizen with ability and willingness to acquire a U.S. Public Trust