Out of Network Dispute Manager

Job Summary

Managing the day-to-day functions of UHC's mediation programs, the full-time Out of Network Dispute Manager will oversee a team, implement process changes, and ensure compliance with regulatory requirements while working remotely from anywhere in the U.S.

Key responsibilities:

• Sets team direction and resolves problems while providing guidance to team members
• Implements departmental plans to address business challenges and maintains compliance with applicable laws
• Collaborates with business partners to analyze arbitration results and recommend process modifications

Required qualifications:

• High School Diploma / GED or equivalent work experience
• 3+ years of managerial experience leading a team
• 2+ years of experience facilitating cross-functional teams through process changes
• Intermediate proficiency in Microsoft Excel, Word, and PowerPoint
• Ability to work full-time with flexibility during normal business hours