Outbound Call Center Representative

Job Summary

A company is looking for an Outbound Call Center Representative.

Key Responsibilities

• Manage a high volume of warm outbound and inbound calls for servicing, prospecting, and lead qualification
• Conduct initial contact and follow-up to identify customer needs and fit
• Follow scripts for products and services while building trust-based relationships with customers

Required Qualifications

• 1+ years of experience in outbound & inbound sales, call center, or phone-based customer engagement
• Proven track record of proactive outreach and early-stage sales development
• Strong ability to qualify leads and handle objections
• Experience in following structured scripts effectively