Outbound Call Center Representative

Job Summary

A company is looking for an Outbound Call Center Representative.

Key Responsibilities

• Manage a high volume of warm outbound and inbound calls with a focus on servicing, prospecting, and lead qualification
• Conduct initial contact and follow-up to identify customer needs and fit
• Build trust-based relationships by addressing customer concerns and meeting targets for lead conversion and service quality

Required Qualifications, Training, and Education

• 1+ years of experience in outbound and inbound sales, call center, or phone-based customer engagement
• Strong ability to qualify leads and handle objections
• Proven track record of proactive outreach and early-stage sales development