Outbound Coordinator

Job Summary

A company is looking for an Outbound Coordinator to manage tasks within the Outbound team and fulfill interpretation requests.

Key Responsibilities

• Maintain high levels of customer service while assisting clients and interpreters through various communication channels
• Accurately process information to fulfill interpretation requests and assign appropriate interpreters
• Ensure timely follow-ups and updates to clients and interpreters

Required Qualifications

• Contact center experience with proficiency in high-volume outbound calling
• Familiarity with Microsoft Office Suite and ability to type 30 wpm
• Basic interest in foreign cultures; knowledge of foreign languages is a plus
• A desire to learn and take on new challenges within the organization