Outbound Customer Service Advocate

Job is Expired

Location: Remote

Compensation: Hourly

Reviewed: Mon, May 12, 2025

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for an Outbound Customer Service Advocate II to deliver education and information to members and providers.

Key Responsibilities

Reach out to members and providers for educational or informational support
Escalate calls when providers cannot deliver solutions
Document information for quality and performance tracking through CRM applications

Required Qualifications

High School diploma or GED required
1 - 2 years of related experience preferred
Vocational or technical education may be required in addition to experience
Experience in a contact center environment preferred

COMPLETE JOB DESCRIPTION

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Job is Expired

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