Outreach Coordinator

Job Summary

A company is looking for an Outreach Coordinator to join their team remotely in New York or New Jersey.

Key Responsibilities

• Place outreach calls to eligible Medicare Advantage members and schedule Annual Wellness Visits with Nurse Practitioners
• Provide support to patient inquiries and ensure timely resolution of issues while meeting call metrics
• Research complex issues and collaborate with support resources to resolve customer concerns

Required Qualifications

• High School Diploma / GED or 10+ years of equivalent working experience
• Must be 18 years of age or older
• 1+ years of customer service experience or experience in an office/call center setting
• Familiarity with computers and ability to learn new systems
• Ability to work full time with flexibility in scheduling