Outreach Coordinator

Job Summary

A company is looking for an Outreach Coordinator responsible for scheduling medical record retrieval appointments and maintaining productivity metrics.

Key Responsibilities

• Contact and schedule provider offices using various retrieval methods
• Document call interactions and maintain progress tracking in the database
• Maintain high productivity and quality standards while resolving provider inquiries

Required Qualifications

• High School Diploma / GED
• Must be 18 years of age or older
• 2+ years of Call Center/Customer Service experience
• 2+ years of intermediate proficiency with telephone and Microsoft Office applications
• Basic understanding of medical terminology and handling healthcare documentation confidentially