Outreach Enrollment Specialist

Job Summary

A company is looking for an Outreach Specialist to manage member enrollment in care management programs.

Key Responsibilities

• Make outbound enrollment calls to members using an automated dialer and meet productivity metrics
• Explain the VBCM program and schedule appointments between members and Care Managers
• Accurately collect, input, and update member data in the appropriate systems

Required Qualifications

• High school diploma required
• Minimum of one year experience in a sales-driven, call center, or customer service environment
• Experience in clinical environments preferred