Outsource Disbursement Processor

Job Summary

Working remotely in a full-time capacity, the Outsource Disbursement Processor III will manage tax bill processing, correspondence, and open items for assigned states, ensuring compliance with service level agreements while operating independently.

Key responsibilities

• Procures and interprets tax amount data from taxing agencies, managing open items and payment processing without supervision
• Monitors workflow and communicates work status to Team Lead, identifying opportunities for efficiency improvements
• Responds to inquiries from mortgage lenders and taxing agencies, maintaining positive relationships and ensuring accurate communication

Required qualifications

• High School Diploma or equivalent
• Experience in Microsoft Excel and Microsoft Word
• Data entry and computer usage experience
• Customer service experience
• Minimum of two years as an Outsource Disbursement Processor II