Overnight Customer Support Specialist

Job Summary

A company is looking for an Overnight Customer Support Specialist in Seattle, WA.

Key Responsibilities:

• Handle sensitive situations with empathy and care
• Efficiently manage time to provide legendary member service in a high volume contact center
• Make genuine connections with members and adapt communication style accordingly

Required Qualifications:

• 1+ years' experience working an overnight shift
• 2+ years' experience in a member-facing role
• Experience using and learning complex computer systems
• Work from home experience is a plus
• Fluency in French or Spanish is a plus