Owner Relations Agent

Job Summary

To support a growing customer support team, the full-time Owner Relations Agent will manage owner inquiries related to revenue, land, and division orders, ensuring prompt and friendly responses while logging issues in a case tracking system, with the option to work remotely.

Key responsibilities

• Answer incoming owner relations calls and address various issues including revenue and land inquiries
• Log owner inquiries in a case tracking system and follow up on unresolved issues
• Build relationships with clients through effective communication and manage difficult situations calmly and respectfully

Required qualifications

• 2-5 years of industry-related experience in revenue accounting, land, or related fields
• Proficiency in Microsoft Office applications and oil and gas software programs
• High school degree or equivalent
• Strong organizational skills with the ability to prioritize and meet deadlines
• Demonstrated ability to manage multiple tasks and client situations simultaneously