Palliative Care Administrative Specialist

Job Summary

To support the Journey and Palliative program, the full-time Palliative Care Administrative Specialist will manage patient coordination, conduct follow-up calls, and serve as a resource for patients and their families while working remotely.

Key responsibilities

• Coordinate, schedule, and assign patients to providers within the Journey or Palliative programs
• Conduct follow-up calls to gather data on patient and family responses to treatment plans
• Serve as the primary contact and advocate for patients, families, and care teams, ensuring compliance with regulations and confidentiality

Required qualifications

• Minimum of 2 years of experience in Palliative, Hospice, or Home Care preferred
• Bachelor's degree in a health-related field preferred
• Experience with medical records and HCHB strongly preferred
• Proven data analysis skills with experience using electronic health records
• Intermediate proficiency in Microsoft applications: Excel, Word, Outlook, PowerPoint