Paralegal Customer Success
Job Summary
Passionate about customer service, the full-time remote Paralegal Customer Success will manage legal drafting, provide customer support, and assist with technical setup, ensuring clients achieve their desired outcomes while enhancing satisfaction and retention.
Key Responsibilities
- Draft and review legal documents tailored to customer requirements
- Respond to customer inquiries regarding services and account management
- Assist customers in setting up connections between their source code management platform and our service
Required Qualifications
- Prior experience in customer success or a similar role preferred
- Proficiency in drafting legal documents
- Familiarity with LegalTech concepts
- Excellent written English communication skills
- Proficiency in modern web tools like Google Docs
Complete Job Description
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