Paralegal Customer Success Specialist

Job Summary

Passionate about customer service, the full-time remote Paralegal Customer Success Specialist will manage legal drafting and reviews, provide customer support for account inquiries, and assist with technical setup, ensuring clients achieve their desired outcomes using the company's services.

Key Responsibilities

• Draft and review legal documents tailored to customer requirements
• Respond to customer inquiries about services and assist with account management
• Support customers in setting up connections between their source code management platforms

Required Qualifications

• Prior experience in customer success or a similar role preferred
• Proficiency in drafting legal documents
• Familiarity with LegalTech concepts
• Excellent written English communication skills
• Proficiency in modern web tools like Google Docs