Paralegal Customer Success Specialist
Job Summary
Combining legal expertise with a passion for customer service, the full-time remote Paralegal Customer Success Specialist will manage client interactions, conduct legal research, draft legal documents, and provide technical setup support to ensure customer satisfaction and retention in a dynamic LegalTech environment.
Key Responsibilities
- Draft and review legal documents tailored to customer requirements
- Respond to customer inquiries and manage requests regarding services and account management
- Assist customers in setting up connections between their source code management platforms
Required Qualifications
- Prior experience in customer success or a similar role is preferred
- Proficiency in drafting legal documents
- Familiarity with LegalTech concepts
- Excellent written English communication skills
- Proficiency in modern web tools like Google Docs
Complete Job Description
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