Paralegal with Customer Service Skills

Job Summary

Combining legal expertise with customer engagement, the full-time remote Paralegal with Customer Service Skills will manage legal drafting, provide customer support, and assist with technical setups to ensure client satisfaction and retention in a dynamic LegalTech environment.

Key Responsibilities

• Draft and review legal documents tailored to customer requirements
• Respond to customer inquiries and manage requests regarding services and account management
• Assist customers in setting up connections between their source code management platforms

Required Qualifications

• Prior experience in customer success or a similar role is preferred
• Proficiency in drafting legal documents
• Familiarity with LegalTech concepts
• Excellent written English communication skills
• Proficiency in modern web tools like Google Docs