Part-Time Assistant Account Manager

Job Summary

A company is looking for an Assistant Account Manager- Part Time.

Key Responsibilities

• Respond to incoming calls and emails from payers/applicants, resolving issues related to their payment accounts
• Assist payers/applicants in setting up accounts and provide information to educate them on their accounts
• Independently troubleshoot and resolve problems for payers/applicants while maintaining a positive customer service experience

Required Qualifications

• High school graduate required; at least 2 years of college/technical school preferred
• Two years of related work experience
• Ability to meet or exceed department standards consistently
• Accountability and ownership in handling customer inquiries
• Strong focus on customer satisfaction