Part-Time Collections Specialist

Job Summary

A company is looking for a Part-Time Collections Specialist to manage customer past-due balances related to subscription services.

Key Responsibilities

• Monitor and manage past-due customer accounts through outreach via phone, email, and ticketing systems
• Guide customers in updating payment information and coordinate with internal teams for billing issues
• Maintain accurate records of collection efforts and provide regular reporting on collections progress

Required Qualifications

• 1-3 years of experience in collections, accounts receivable, or a related finance/customer service role
• Comfortable working with billing systems and CRM platforms
• Highly organized and capable of managing follow-ups and deadlines
• Ability to maintain professionalism and empathy in challenging customer interactions