Part-Time Customer Retention Representative

Job Summary

A company is looking for a Part-Time PM Customer Retention Representative MCK-Remote.

Key Responsibilities

• Engage with customers to enhance retention and satisfaction
• Provide support and solutions to customer inquiries and issues
• Collaborate with team members to improve customer experience and processes

Required Qualifications, Training, and Education

• High school diploma or equivalent
• Experience in customer service or retention roles preferred
• Willingness to participate in continued education and training
• Ability to work flexible hours, including evenings
• Proficiency in using customer management software and tools