Part-Time Loan Sales Specialist

Job Summary

To support a growing team, the part-time Loan Sales Specialist will engage with customers through text-based communication during evening and weekend hours, helping them understand loan options and navigate the application process in a remote setting.

Key Responsibilities

• Communicate with customers through text-based channels, providing clear and professional written support
• Guide customers through the loan application process, addressing questions and concerns while building rapport
• Maintain accurate documentation and manage multiple customer interactions efficiently to meet performance metrics

Required Qualifications

• 1-2 years of experience in a call center or high-volume customer service environment
• Knowledge of consumer lending products and sales techniques
• Strong understanding of customer needs and the ability to tailor messaging accordingly
• Proficient computer skills and ability to work independently in a fast-paced environment
• Willingness to learn and adapt in a dynamic setting