Participant Advocate

Location: Remote

Compensation: Hourly

Reviewed: Thu, Jul 03, 2025

This job expires in: 14 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level

Job Summary

A company is looking for a Participant Advocate I.

Key Responsibilities

Support customer inquiries through various communication channels
Educate participants about their IRS regulated benefits and complete transactions with empathy
Adhere to service level agreements and maintain communication regarding multiple tasks

Required Qualifications

1 year of customer service or caretaker experience
Ability to communicate IRS benefits in layman's terms
Must have a great phone personality and enjoy helping people
Strong time management and organizational skills
Consistent attendance is crucial and will be monitored

COMPLETE JOB DESCRIPTION

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