Participant Service Center Representative

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Tue, Mar 10, 2026

Job Summary

A company is looking for a Participant Service Center Representative - Inbound Call Center.

Key Responsibilities
  • Provide outstanding customer service through handling incoming and outgoing communications
  • Assist participants with inquiries regarding account balances, withdrawals, and fund transfers
  • Collaborate with team members to enhance overall customer service quality
Required Qualifications
  • High school diploma or GED required; associate's degree preferred
  • Minimum of 2 years of customer service experience, preferably in the financial services industry
  • Basic knowledge of retirement plan services and daily recordkeeping
  • Experience with Microsoft Office applications
  • Bilingual in English/Spanish is a plus

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...