Partner Concierge

Job Summary

To support and scale a rapidly expanding partner ecosystem across EMEA, the full-time remote Partner Concierge will manage partner field team alignment, facilitate relationship building, and coordinate enablement sessions while ensuring timely communication and operational support.

Key responsibilities

• Build and maintain relationships with partner field teams, facilitating introductions and ongoing communication with NetBox Labs AEs
• Coordinate technical and sales enablement sessions, tracking participation and engagement to enhance partner competency
• Ensure accurate partner opportunity registration and support pipeline transitions, serving as the first point of contact for inbound partner requests in EMEA

Required qualifications

• 1-2 years of sales or sales-adjacent experience in B2B tech, such as SDR/BDR or partner operations
• High technical aptitude with a genuine curiosity about technology and the ability to engage in technical conversations
• Exceptional organizational skills with a strong attention to detail in tracking, scheduling, and documentation
• Ability to navigate CRM systems and learn new tools quickly
• Self-directed remote operator capable of working independently during EMEA hours while maintaining data quality