Partner Engagement Specialist

Job Summary

A company is looking for a Partner Engagement Specialist to support the piloting and field testing of products and services across the United States.

Key Responsibilities

• Design and execute piloting/field testing of accounts to ensure services are ready for implementation
• Build relationships with customers and provide ongoing education and support to meet success criteria
• Track customer activity and monitor product usage throughout the pilot/field test lifecycle

Required Qualifications

• Bachelor's degree or similar work experience
• 3+ years in customer enablement, engagement, or success
• Experience in SaaS customer success, consulting, or account management within the education sector
• Familiarity with virtual webinar technology (e.g., Zoom, Google Meet) preferred
• Strong capabilities in Microsoft Office (Excel, Word, Outlook, PowerPoint)