Partner Integration Operations Manager

Job Summary

Driving partner integration operations, the full-time remote Partner Integration Operations Manager will manage commercial relationships, technical requirements, and data quality to ensure seamless vendor verification processes.

Key responsibilities

• Establish and maintain operational processes for partner integrations, ensuring efficient data flow and compliance
• Document systems and create requirements for new capabilities from partners, addressing integration issues proactively
• Manage vendor relationships, including SLAs, escalations, and contract negotiations to optimize performance and compliance

Required qualifications

• 3+ years in partner operations, integration management, or technical program management
• Ability to read and write clear integration requirements from API documentation
• Experience managing commercial relationships with vendors, including contract terms and renewal conversations
• Familiarity with payment systems (e.g., Stripe) and document processing technologies
• Strong analytical skills, with the ability to diagnose issues using data; SQL knowledge is a plus