Partner Operations Manager
Job Summary
To build and manage the operational foundation for MSSP, MSP, and Telco partners, the full-time Partner Operations Manager will oversee processes, data, and reporting to enhance partner onboarding, activation, and recurring revenue in a remote environment.
Key responsibilities
- Manage the partner lifecycle from onboarding to renewal and offboarding
- Build reporting and workflows to improve visibility into partner operations and recurring revenue
- Serve as the operational point of contact for MSSP and Telco requests, ensuring effective cross-functional execution
Required qualifications
- 4+ years of experience in Partner Operations, Channel Operations, or related functions supporting service-provider or recurring-revenue business models
- Understanding of consumption, recurring revenue, and partner economics
- Hands-on experience with Salesforce or a comparable CRM
- Ability to translate complex business requirements into scalable processes and workflows
- Proven track record of improving operational processes and managing cross-functional stakeholder relationships
Complete Job Description
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