Partner Operations Specialist

Job Summary

A company is looking for a Partner Operations Specialist to manage operational performance of background screening data partners.

Key Responsibilities

• Serve as the primary point of contact for background screening data partners, managing communications and issue resolution
• Track partner performance against SLAs and maintain reporting for leadership visibility
• Reconcile partner cost structures and maintain audit-ready partner files in compliance with PBSA standards

Required Qualifications

• Associate's or Bachelor's degree in Business, Operations, or a related field
• 2 to 4 years of experience in vendor operations or partner management in a regulated environment
• Experience with cost reconciliation and fee schedule management
• Proficiency in Microsoft Office and operational or vendor management systems
• Background screening or CRA industry experience is preferred