Partner Success Manager

Job Summary

A company is looking for a Partner Success Manager.

Key Responsibilities

• Own the proactive post-launch success motion for a defined portfolio of strategic and high-value partners
• Act as the internal quarterback for assigned partners, coordinating resources to improve partner outcomes
• Identify signals for cross-sell, upsell, or re-solutioning opportunities based on partner performance

Required Qualifications

• 3-5+ years of experience in Partner Success, Customer Success, or related post-sale roles in FinTech, Payments, or SaaS
• Strong understanding of payment processing and partner ecosystems
• Experience managing large, complex partner relationships in a strategic capacity
• Proven ability to drive product adoption and support revenue expansion within existing accounts
• Strong analytical and operational mindset with the ability to interpret performance data