Partner Success Manager

Job Summary

A company is looking for a Partner Success Manager responsible for protecting and retaining recurring revenue across the partner channel ecosystem.

Key Responsibilities

• Own the end-to-end renewal process for partner-managed recurring revenue, ensuring high retention and predictable outcomes
• Establish proactive partner health management to identify and mitigate churn risk
• Act as a trusted advisor to partners, ensuring they achieve measurable value from the company's solutions

Required Qualifications

• 5-10 years in Customer Success, Partner Success, Account Management, or similar roles
• Experience in SaaS or recurring revenue environments
• Strong understanding of renewal processes, forecasting, and retention strategies
• Experience with CRM platforms (e.g., Salesforce) and data-driven decision making
• Analytical, structured, and execution-focused