Partner Success Manager

Job Summary

Supporting and growing relationships with major merchant partners, the full-time Partner Success Manager will serve as the primary relationship owner, driving strategy and operational success while working remotely.

Key responsibilities

• Own the success and growth of the largest merchant partnerships
• Build executive-level relationships and act as a trusted strategic advisor to key partners
• Monitor merchant performance and proactively drive operational and business improvements

Required qualifications

• 5-8+ years of experience in Partner Success, Customer Success, Account Management, or Strategic Partnerships
• Experience managing large, complex, or enterprise-level merchant/vendor relationships
• Strong industry expertise within fuel, trucking, logistics, or related ecosystems
• Proven ability to navigate ambiguity in fast-paced, high-growth environments
• Familiarity with CRM platforms and analytics/reporting tools is a plus