Partner Success Manager

Job Summary

Supporting pharmacy contracts at a zone level, the full-time Partner Success Manager will collaborate with internal teams to implement projects, optimize service delivery, and ensure high-quality standards for specialty pharmacy programs in a remote capacity.

Key responsibilities:

• Monitor key access and service metrics, taking action to improve time-to-therapy and reimbursement outcomes
• Develop and maintain strong relationships with internal stakeholders to facilitate fast access to treatment
• Analyze regional trends to identify opportunities for improving operational efficiency and patient experience

Required qualifications:

• Bachelor's degree in Pharmacy, Healthcare Administration, Business Administration, or a related field
• 5+ years of experience in pharmaceutical market access, analytics, or specialty pharmacy
• Strong knowledge of specialty pharmacy operations and regulatory requirements
• Proven ability to manage cross-functional relationships and external partners
• Proficiency in relevant software applications for data analysis and reporting preferred