Partner Success Manager
Job Summary
Managing a dedicated book of business, the full-time Partner Success Manager will act as a trusted advisor to strategic partners, ensuring effective sales and adoption of products while operating remotely.
Key responsibilities
- Own the operational readiness strategy for major accounts, aligning with partner executives and internal teams to ensure programmatic health
- Collaboratively manage partner sales pipelines to identify new opportunities and optimize conversion tactics for increased win rates
- Define and lead recurring Joint Steering Committees and Quarterly Business Reviews with partners and internal stakeholders
Required qualifications
- 5+ years of experience in Partner Success, Account Management, or Channel Sales, preferably in a SaaS or technology environment
- Bachelor's degree in Business, Marketing, Communications, or a related field
- Prior experience with B2B2C or Voluntary Benefit business models for enterprise-sized employers
- Experience in identity theft protection, cybersecurity, or consumer-facing digital products is a plus
- Deep understanding of affiliate, reseller, and referral partnership frameworks
Complete Job Description
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