Partner Success Manager
Job Summary
To support a growing home-services platform, the full-time remote Partner Success Manager will manage partner onboarding, engagement, and growth, ensuring partners derive measurable value from Connect while collaborating with cross-functional teams.
Key responsibilities
- Own the onboarding experience for new partners, guiding them through successful launches and training
- Drive ongoing partner engagement and adoption of Connect's products, features, and capabilities
- Monitor partner performance and provide insights to enhance engagement and identify growth opportunities
Required qualifications
- Experience in partner management or customer success roles, preferably in a technology-driven environment
- Strong understanding of CRM tools, particularly HubSpot, for managing partner relationships
- Proven ability to develop and deliver training materials and presentations for diverse audiences
- Demonstrated ability to analyze data and metrics to inform strategic decisions and recommendations
- Excellent organizational skills with the ability to manage multiple projects and priorities effectively
Complete Job Description
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