Partner Success Representative

Job Summary

Building relationships and supporting partner growth, the full-time remote Partner Success Representative will manage partner interactions, provide knowledgeable support, and collaborate cross-functionally to enhance partner experiences.

Key responsibilities

• Serve as a responsive point of contact for partners, assisting them with product navigation and support
• Identify trends and opportunities from partner interactions and share insights with the team
• Collaborate with Sales, Operations, Marketing, and Product teams to advocate for partners and improve their experience

Required qualifications

• 2+ years in account management, customer success, business development, or a consultative client-facing role
• Proven ability to manage a portfolio of relationships with a balance of reactive support and proactive engagement
• Comfortable working with technology platforms and quick to learn new tools
• Experience in learning & development, coaching, consulting, or organizational development industries preferred
• Four-year college degree or equivalent experience preferred