Partner Success Specialist

Job Summary

A company is looking for a Partner Success Specialist (Remote).

Key Responsibilities

• Provide exceptional customer service and manage onboarding for new and renewing partners
• Deliver engaging training sessions and ensure customer readiness to utilize products effectively
• Track implementation progress, identify churn risks, and develop strategies to enhance customer retention

Required Qualifications

• 2-4 years of experience in Customer Support, Customer Success, Onboarding/Implementation, or Account Management
• Bachelor's Degree in business, education, or related fields
• Experience with Salesforce or another CRM solution is preferred
• Proven track record of delivering excellent customer experiences
• Strong organizational and time management skills