Partner Support Coordinator

Job Summary

A company is looking for a Partner Support Coordinator.

Key Responsibilities:

• Assist partners with managing health payment plans and resolving inquiries
• Review claims, documentation, and troubleshoot tech issues
• Create and maintain process documentation, train team members, and handle escalated situations

Required Qualifications:

• 1-2 years experience in Health Savings Accounts, Flexible Spending accounts, or Health Reimbursement Arrangements preferred
• 1-2 years experience in training and customer service or equivalent education
• Bachelor's Degree in Education, Business, Communications, or related field preferred
• Computer proficiency required
• Ability to work in a fast-paced professional environment with excellent analytical skills